Terms of service

TERMS OF SERVICE

House of TBH

OVERVIEW

Welcome to House of TBH. The terms “we”, “us” and “our” refer to House of TBH. House of TBH operates this website and store, including all related information, content, features, tools, products and services, in order to provide you with a curated shopping experience (the “Services”).

House of TBH is powered by Shopify, which enables us to provide the Services to you.

These Terms of Service, together with any policies referenced herein, describe your rights and responsibilities when you use our Services. Please read these Terms carefully, as they include important information about your legal rights, warranty disclaimers and limitations of liability.

By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, you should not use our Services.

SECTION 1 – ACCESS AND ACCOUNT

By using our Services, you represent that you are at least 18 years old or accessing the Services under parental or legal guardian supervision.

To use our Services, you may be asked to provide information such as your email address, billing, payment and shipping details. You confirm that all information provided is accurate, current and complete.

You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. You may not transfer or share your account with another person.

SECTION 2 – OUR PRODUCTS

We make every effort to display our products as accurately as possible. However, actual product colors or appearance may vary depending on device settings and lighting.

We do not guarantee that the appearance, fragrance notes, longevity or experience of a product will meet every individual’s expectations, as fragrance perception varies from person to person.

Product descriptions, pricing and availability are subject to change at any time without notice. We reserve the right to discontinue or limit quantities of any product.

SECTION 3 – ORDERS

By placing an order, you make an offer to purchase our products. We reserve the right to accept or reject any order at our discretion.

Orders are confirmed only after payment is successfully processed. Once an order is accepted, it cannot be cancelled.

If an order is cancelled or modified by us, we will attempt to notify you using the contact details provided.

All purchases are governed by our Return and Refund Policy.

Orders are for personal use only and may not be resold without written permission.

SECTION 4 – PRICES AND BILLING

Prices listed are in Indian Rupees unless stated otherwise. Prices may change without notice.

Prices do not include shipping charges unless explicitly mentioned.

You agree to provide accurate payment details and authorize us to charge the applicable amount, including taxes and shipping where applicable.

SECTION 5 – SHIPPING AND DELIVERY

Delivery timelines are estimates and not guaranteed. Delays may occur due to courier services, weather, regulatory issues or circumstances beyond our control.

Once the order is handed over to the courier partner, the risk of loss transfers to the customer.

SECTION 6 – INTELLECTUAL PROPERTY

All content on this website including text, images, videos, logos, designs and trademarks belong to House of TBH or its licensors and are protected under applicable intellectual property laws.

You may not copy, reproduce, distribute or exploit any content without written permission.

SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools. These are provided “as is” and we are not responsible for their performance or accuracy.

Your use of such tools is at your own risk.

SECTION 8 – THIRD-PARTY LINKS

Our website may contain links to third-party websites. We are not responsible for their content, policies or practices.

Accessing third-party websites is at your own discretion.

SECTION 9 – RELATIONSHIP WITH SHOPIFY

House of TBH is powered by Shopify. All purchases are made directly with House of TBH. Shopify is not responsible for any transactions, damages or disputes arising from your purchase.

SECTION 10 – PRIVACY POLICY

Your personal information is governed by our Privacy Policy and Shopify’s Privacy Policy. By using our Services, you consent to the collection and use of your information as outlined.

SECTION 11 – FEEDBACK

Any feedback, reviews or suggestions shared with us may be used by House of TBH for improvement, marketing or promotional purposes without compensation.

You confirm that your feedback does not violate any third-party rights or laws.

SECTION 12 – ERRORS AND OMISSIONS

We reserve the right to correct errors related to pricing, descriptions or availability and to cancel orders if necessary.

SECTION 13 – PROHIBITED USES

You may not misuse the Services for unlawful activities, harassment, misinformation, intellectual property violations, spamming or security breaches.

Violation may result in suspension or termination of access.

SECTION 14 – TERMINATION

We may terminate your access at any time without notice if these Terms are violated.

SECTION 15 – DISCLAIMER OF WARRANTIES

All products and Services are provided “as is” and “as available” without warranties of any kind. Fragrance experiences vary by individual and skin chemistry.

SECTION 16 – LIMITATION OF LIABILITY

House of TBH shall not be liable for indirect, incidental or consequential damages arising from use of our products or Services.

SECTION 17 – INDEMNIFICATION

You agree to indemnify and hold harmless House of TBH from claims arising due to misuse of the Services or violation of these Terms.

SECTION 18 – SEVERABILITY

If any provision is found unenforceable, the remaining provisions will remain valid.

SECTION 19 – ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and House of TBH.

SECTION 20 – ASSIGNMENT

You may not assign these Terms without our written consent.

SECTION 21 – GOVERNING LAW

These Terms are governed by the laws of India. Courts located in New Delhi, India shall have jurisdiction.

SECTION 22 – HEADINGS

Headings are for convenience only and do not affect interpretation.

SECTION 23 – CHANGES TO TERMS

We may update these Terms at any time. Continued use of the Services implies acceptance of changes.

SECTION 24 – CONTACT INFORMATION