Shipping policy

SHIPPING POLICY

House of TBH

At House of TBH, every order is packed with care and handled with attention. As a homegrown brand, we work closely with our logistics partners to ensure your fragrances reach you safely.

Shipping Timeline

• Orders are usually processed within 2 to 4 business days after confirmation.

• Once dispatched, delivery typically takes 7 to 12 business days, depending on your location and courier service availability.

Please note that delivery timelines are estimates and may vary due to factors such as weather conditions, courier delays, regional restrictions, or unforeseen circumstances beyond our control.

Shipping Charges

Shipping charges, if applicable, are calculated and displayed at checkout before you complete your purchase.

Order Tracking

Once your order is shipped, you will receive tracking details via SMS, email, or WhatsApp so you can follow your package’s journey.

Delays

While we aim to meet all delivery timelines, occasional delays may occur. House of TBH is not responsible for delays caused by courier partners, government regulations, natural events, or operational disruptions.

Damaged or Missing Packages

If your order arrives damaged or incomplete, please contact us within 48 hours of delivery with clear photos and order details so we can assist you promptly.